Politique de confidentialité

Who we are

Suggested text: Our website address is: https://cwpackagebox.com.

Introduction

This Privacy Policy explains how Crown Win Box Manufacturer (“we”, “us”, or “our”) collects, uses, stores, protects, and discloses personal data obtained from visitors, customers, and users (“you” or “users”) of our official website https://cwpackagebox.com and related business services. This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and applicable global data protection laws.

By accessing our website, submitting inquiries, requesting quotations, or using our services, you acknowledge and agree to the data processing practices outlined in this Privacy Policy. If you do not agree with our policies, please do not use our website or services.

Data Controller Information

Company Name: Dongguan Crown Win Packaging Products Co., Ltd.

Business Address: Building C, Shichang Alley, Xiaobian Area, Chang’an Town, Dongguan City, Guangdong Province, China,zip code 523850

Contact Email: kevinlu@box-label.com

Contact Phone: +86 0769 89320049

We are the sole data controller responsible for determining the purposes and methods of processing your personal data.

Personal Data We Collect

We only collect necessary and legitimate personal data for business operation and service delivery. The data we collect includes but is not limited to:

1.Data You Voluntarily Provide

• Contact information: full name, company name, email address, phone number, business address
• Business inquiry data: customized packaging requirements, product demands, order information, project details
• Subscription data: email preferences for newsletters, product updates, and industry information

2.Automatically Collected Technical Data

• Device and access data: IP address, browser type, device model, operating system, access time and duration
• Website behavior data: page browsing records, click tracks, search content, and interactive behaviors on our site
• Cookie data: anonymous browsing data collected via cookies and similar tracking technologies

Purposes of Data Processing

We process your personal data only for legitimate business purposes, including:

• Responding to your product inquiries, quotation requests, and business consultations in a timely manner
• Providing customized rigid gift box packaging solutions, order follow-up, production arrangement, and after-sales support
• Maintaining and optimizing website operation, improving user browsing experience and service quality
• Sending necessary business updates, product information, and industry newsletters (with your explicit consent)
• Complying with legal obligations, industry regulatory requirements, and resolving business disputes
• Verifying user identity and preventing fraudulent or illegal behaviors

Legal Basis for Data Processing

Our data processing activities are based on the following legal foundations:

• User Consent: Your voluntary submission of personal data and confirmation of this privacy policy
• Contract Performance: Necessary data processing to fulfill pre-contractual and contractual obligations for packaging customization and trading services
• Legitimate Interests: Reasonable business operation, brand promotion, and service optimization that do not override your privacy rights
• Legal Compliance: Processing required by applicable laws, regulations, and judicial procedures

Data Sharing and Disclosure

We will never sell, rent, or trade your personal data for commercial profit. We only share your data with third parties in the following legitimate scenarios:

• Authorized Service Providers: Trusted third-party partners who provide website operation, email delivery, logistics, and technical support services, with strict data confidentiality agreements in place
• Legal Requirements: Data disclosure required by government authorities, judicial institutions, or mandatory legal regulations
• Business Succession: In cases of company merger, acquisition, or asset transfer, user data may be transferred as part of business assets under consistent privacy protection standards
  All third-party recipients are required to protect your personal data in accordance with international data protection standards.

Data Retention

We retain your personal data only for the duration necessary to fulfill the purposes of collection or comply with legal requirements:

• Business inquiry and order data: retained for the duration of service cooperation plus [3] years of after-sales guarantee and dispute warranty period
• Website technical browsing data: retained for a maximum of [12] months, then automatically anonymized or deleted
• Subscription marketing data: retained until you unsubscribe or request data deletion

User Rights (GDPR & CCPA Compliant)

You hold the following rights regarding your personal data at any time:

• Right to Access: Request a copy of your personal data we have stored
• Right to Rectification: Correct inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal data when it is no longer needed for original purposes
• Right to Restriction of Processing: Request suspension of data processing under specific circumstances
• Right to Data Portability: Obtain your personal data in a readable, transferable format
• Right to Object: Opt out of marketing data processing at any time
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights

To exercise any of the above rights, please contact us via our official email. We will respond to your valid request within 30 calendar days.

Cookie Policy

Our website uses cookies and similar tracking technologies to optimize browsing experience, analyze website traffic, and record user preferences. You can adjust cookie acceptance settings through your browser options. Disabling cookies may affect partial website functions but will not block basic browsing access.

We strictly distinguish between necessary functional cookies and marketing cookies, and will not conduct unauthorized tracking without your consent.

Data Security Protection

We adopt industry-standard technical and managerial measures to protect your personal data from unauthorized access, disclosure, tampering, loss, or theft, including data encryption, access permission control, regular security audits, and staff confidentiality training. All internal staff and cooperative third parties are bound by strict data confidentiality obligations.

International Data Transfer

Our business serves global clients, and your personal data may be transferred to and stored in countries/regions outside your residence. We ensure all cross-border data transfers comply with GDPR and local data protection laws, with sufficient security safeguards to protect your data rights.

Minors’ Privacy

Our website and services are oriented to commercial enterprise users. We do not intentionally collect personal data from minors under 18 years old. If you are a parent or guardian and find that your child has provided personal information to us, please contact us immediately, and we will delete the relevant data promptly.

Third-Party Links

Our website may contain links to third-party websites for business reference. We have no control over the privacy policies and content of third-party platforms. Your browsing and information submission on third-party websites are subject to their own privacy rules, and we shall not be liable for any risks arising therefrom.

Policy Updates

We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal updates. Any revised policy will be posted on our official website with an updated effective date.

Continued use of our website and services after updates constitutes your acceptance of the revised policy.

Nous contacter

If you have any questions, comments, or requests regarding this Privacy Policy or personal data protection, please contact us via:

E-mail: kevinlu@box-label.com

Address: Building C, Shichang Alley, Xiaobian Area, Chang’an Town, Dongguan City, Guangdong Province, China,zip code 523850